Keeping Safe

What is abuse?

Abuse is about the misuse of the power and control that one person has over another. It’s about whether harm was caused, and the impact of the harm (or risk of harm) on the individual.

The law defines the types of abuse as:

    Physical abuse 

    Domestic violence

    Sexual abuse

    Psychological abuse

    Financial or material abuse

    Discriminatory abuse

    Modern slavery


    Organisational abuse

    Neglect and acts of omission

For more information on these please read more>>

Who can be affected?

Abuse can affect adults of any age, background or disability.

Who could the abuser be?

Vulnerable adults may be abused by a wide range of people including

  • relatives and family members
  • professional staff, paid care workers 
  • volunteers, other service users 
  • neighbours, friends and associates 
  • people who deliberately exploit
  • strangers

How can you tell someone is being abused?

Some people may not realise they are being abused. Often the person being harmed is not able to say what is happening to them. Here are some warning signs that you can look for:

  • Bruises, falls and injuries
  • Signs of neglect such as clothes being dirty
  • Poor care either at home or in a residential or nursing home or hospital
  • Changes in someone’s financial situation
  • Changes in behaviour such as loss of confidence or nervousness
  • Isolation
  • Being withdrawn

Whatever the abuse or the setting, abuse is not acceptable and a violation of a person's basic human rights. Adults have the right to receive support and live a life free from abuse and neglect. Most people find it difficult to imagine that vulnerable adults and older people are victims of abuse. It is a hidden and often ignored problem in society. We recognise the need to protect vulnerable people from abuse.

What can you do?

If you suspect or witnessed an adult being abused, please tell someone

  • You will be taken seriously
  • Please take immediate action and use the contact numbers below

Who can help? 

If you think someone is in immediate danger dial 999.

If it is not an emergency you can use the following contact details: 

Telephone: 101

You can contact Hackney Council - Safeguarding Adults Board (SAB)

    Telephone: 020 8356 5782 / 020 8356 2300 (out of hours)




If you look after someone and are concerned about them, or yourself, you can contact Carers FIRST:        

    Telephone: 0300 303 1555


Below are details of other organisation who can provide support: